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Dorset & Hampshire

1 About this role

Are you ready to blend career growth, patient care, and optical innovation into your everyday work?

This is your chance to embark on a journey that combines professional growth, patient care, and innovation!

You will do more than just provide eye care; you will become an integral part of the vision to deliver the “best on the high street” experience to every customer.

Our client is dedicated to redefining the standard in optometry. While the industry typically allows just 20-25 minutes for an eye test, the team goes the extra mile with a generous 30-minute testing time and full pre-screening done by the shopfloor team.

This extended focus on patients reflects the practice’s unwavering dedication to customer service excellence. Imagine having the time to truly connect, consult, and care for each patient, ensuring an experience that’s not just above industry standards but truly exceptional.

If you’re passionate about delivering top-tier patient care, this is the place where you belong.


What will your role look like?

  • Deliver patient-centric care, in partnership with the healthcare team
  • Offer nationally commissioned and locally available enhanced services
  • Boost customer uptake of OCT in-store
  • Uphold clinical excellence and adhere to the company’s professional policies
  • Resolve clinical concerns swiftly, fostering shared learning
  • Collaborate with healthcare teams for holistic patient solutions
  • Champion continual improvement
  • Supervise colleagues’ development and provide guidance to students
  • Support efficient, safe operations and claim processing
  • Master the product portfolio to drive sales
  • Embrace and promote the digital agenda

2 What's in it for you?

  • Competitive salary and pension scheme
  • Quarterly Bonus Scheme
  • Staff discount
  • 23 days holiday plus bank holidays
  • Incentive Trips Abroad
  • Sponsorship for Higher Qualification

3 What you'll need

  • To be registered with GOC and NHS
  • Commitment to healthcare ambition
  • Dedication to ongoing learning
  • A collaborative team player
  • Tech-savvy and comfortable with cutting-edge technology

4 Our diversity commitment

Wessex Optical is a consciously inclusive employer, and we encourage applicants from all backgrounds.

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